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First Hull TrainsFirst Hull Trains is company dedicated to the train operating business within the United Kingdom. They run everyday up to seven long-distance services between the stations of London King’s Cross and Hull. First Hull Trains also serve the towns of Grantham, Stevenage, Retford, Selby, Doncaster, Brough and Howden. First Hull Trains is owned by Renaissance Trains, which owns the 20% of the company and First Group, which owns the remaining 80%. If you’re looking for a fast, easy and reliable way to travel—the distance be long or far—you should consider First Hull Trains.History of First Hull Trains Fist Hull Trains was established in the month of September 2000. Its main purpose was to offer all their clients a direct service between The Humber region, Hull and London. First Hull Trains has been successful in predicting customers’ demand as well as in providing its characteristic outstanding customer service. The corporation now carries about 650,000 travellers every year and currently operates 07 direct services between London King’s Cross and the city of Hull. The fastest schedule run on a weekday between London and Hull is of 2 hours and 32 minutes. In 2005, during the summer season, the corporation created four new Pioneer class 222 trains, which cost around £36 million. These trains offer even higher standards of comfort for passengers and a service of catering for both the First Class and Standard Class carriages. But the investment did not end with this. Since the appearance of the new trains, First Hull trains has listened very carefully to feedback left by customers and during the summer of 2006, just to give an example, they launched extra space for luggage on-board and at the same time they extended the capacity of First Class seating, going from 22 seats to 33. With much repeat business from previous clients who use the service on a very regular basis, the company hopes to be able to increase the frequency of the services they provide over the next couple of years. First Hull Trains hope to soon achieve a regular two hourly service from Hull to Kings Cross. This would provide benefits to commuters and pleasure travellers alike with the added benefits of earlier and later arrivals and departures from both London and Hull. Features of First Hull Trains Environment First Hull Trains are very aware of environmental matters at hand and they have a management programme that looks to improve the usage of fuel. First Hull Trains is also trying to make use of recycled paper for all the marketing materials they need and are examining their supply and waste procedures in order to identify the opportunities that may exist to reduce and recycle most part of their waste. First Hull Trains will be completing a review to ensure they remain obedient with environmental concerns and work the most environmentally friendly manners possible. In January 2010 FHT introduced a supervision programme (engine management) to lessen idling time. By doing this fuel emissions can also been reduced. As an important part of FirstGroup, First Hull Trains monitors the usage of fuel per mile. This has certainly given place to an improvement in the fuel economy. Currently bio-fuel is being tested with Arriva, the company that was formerly Virgin Cross Country. FHT attends 03 monthly meetings about engine reliability with different operators. There, the experiences some may have of using bio-fuels are discussed. Metalized side windows on the Class 222 trains that belong to the First Hull fleet are responsible for improving by 20% the heat retention within the vehicle as well as the heat radiated from the sun. First Hull Trains supply and waste chains are going through a review in order to ensure no opportunity to reduce and recycle waste is missed. FHT are also attempting to find suitable opportunities to recycle waste from on-board. First Hull Trains are now attempting to make all marketing materials, leaflets, timetables, posters and any other form of printed papers on recycled paper. Assisted Travel Hull Trains welcomes all kinds of travellers, no matter if they have special needs or any kind of disabilities. In case you need assistance when boarding, help with your luggage that may be too heavy or help with your children, or if you need a person to meet you at a large station in order to help you catch a connecting service, FHT staff is delighted to assist you and do all they have in their hands to make your trip as smooth as possible. First Hull Trains Disabled Persons Protection Policy is available on their website and also in printed format. This documentation gives all contacts and details in their obligation to support disabled persons' travel. Service Levels First Hull Trains began their operations in 2000, and at that time they first started with three return services per day with the Class 170 Turbostar trains. By 2006, after introducing Class 222 trains, the return service levels were increased to six a day. By 2008, there were seven return services every day using better-equipped and faster Class 222 trains. In 2009, First Hull Trains campaigned for the increment of this number to eight services per day in order to provide a regular two hourly pattern with the use of Class 180 trains. 2008 rebranding Hull Trains changed their name to the new brand First Hull Trains in 2008. This was certainly a step taken by the First Group in order to make Hull Trains one more of their rail companies, as part of a group. Uniforms of the First Group were now in place for staff to wear. Pets Each traveller is allowed to bring up to two small domestic animals free of charge on most train services. A charge of half the adult fare will be charged up to a maximum of £5.00 single and £10.00 return for each additional animal boarded. Animals should be on a lead, muzzled or in a container. You may be asked to move to a different part of the train if other passengers object to travelling with animals. Types of First Hulls’ Trains Rolling stock First Hull Trains at the moment operates 05 Class 180 units. In the past, a fleet formed by sets of Class 222/1 Pioneer and Class 170 Turbostar units operated the service. A pioneer of modern days that had certain relation with Hull would give each unit its name. The Class 180’s were attained after First Great Western withdrew them in order to strengthen and give cover to the fleet after the incident of Crofton Works. The East Coast Main Line RUS (which stands for route Utilisation Strategy) stated that the entire fleet of Class 222’s trains from First Hull Trains will have to be replaced with Class 180’s. Nevertheless, in the application of the 19th of March 2008, First Hull Trains specified they would maintain and keep using the Class 222’s on the most important services that run between the city of Hull and London. The Class 180’s would be used in the services to Lincoln/Grimsby and Harrogate. 'Adelantes' Class 180 There is confirmation from First Hull Trains that they will only use Class 180 units, and their units of Class 222 have been moved to East Midlands Trains in order to help solve some stock shortage problems. The first refurbished Adelantes from the First Hull Trains fleet are now in service. The refurbishment done to those include: • Installing at each seat power sockets • Wi-Fi Internet • The installation of coffee machines (all new) • Repainting the all the units with a new type of 'neon' First livery • Installing some new seating At the moment there is currently no Wi-Fi power sockets installed at each seat as initially proposed. Also, full refurbishment of the seats has not been completed yet on any First Hull Trains rolling stock, as promised in 2008 by First Hull Trains. Once all these improvements are completed, there will be more features and seats on these trains than on the Class 222 units. East Midland Trains have gotten now all the Class 222 units. Old Oak Common completes the maintenance of the Class 180 units. Nonetheless, two of the four sets are kept at the Hull stations each night where they are fuelled, washed, CET, watered and cleaned. Ticketing, Passes, Fares and Prices First Hull Trains does not currently have fares and prices available online, but you can learn more by going to their website or even calling them. Season ticket compensation First Hull Trains does not currently sell season tickets entirely for use on its services. As a result, they do not offer any compensation to season ticket holders. Season tickets are, however, valid for use on First Hull Trains services, offering you, as a season ticket holder, more opportunities to travel. Planned Improvements and Expansions There are plans to add Two Class 180 Adelante trains in order to provide extra seating capacity and additional contingency to supplement the Class 222 trains. In 2008, First Hull Trains revealed that they were applying for track access rights to run services between Harrogate and London via York called First Harrogate Trains and from Cleethorpes to London via Lincoln and Spalding. In January 2009, the ORR released some planned decisions on the ECML route planning and TOCS. The application for First Harrogate Trains on the plan was rejected; however it still could be a company, as these decisions are not final. First Hull Trains hopes to soon achieve a regular two hourly service from Hull to Kings Cross. This would provide benefits to commuters and pleasure travellers alike with the added benefits of earlier and later arrivals and departures from both London and Hull. What to Expect from First Hull Trains First Hull Trains’ goal consists on making your trip, journey, voyage, or whatever you want to call it, as pleasant and as simple as probable. The distinctive uniforms Hull employees wear make them very easy to recognise. Their service is of the highest standards and their main characteristics are to be helpful, professional, friendly and courteous. There is always a Train Manager on board of All Hull trains and he or she will be available during the entire trip in case you need to ask any questions or in case they need to announce some modifications. All FHT services offer to their customers travelling on First class, a buffet and an at-seat service. Hull tries to inform all their customers before they board the train if there is any reason why they are not able to provide the catering service they advertised. Limited provision may be available only if there has been any disturbance that has directly affected the supply of food. Environmental benefits of public transport Carbon dioxide, commonly referred to as CO2, is one of the main greenhouse gases that bring around climate change. All the countries around the world are implementing rules in order to reduce this sort of emissions and the Rail Industry is one that has to follow directives in order to comply. Every tonne we keep from emitting into the atmosphere helps reduce the risk of even more climate change. The amount of CO2 released into the atmosphere from activity is called your carbon footprint. Did you know that the average person's carbon footprint is 4.483 tonnes of CO2 and over 40% of this comes from personal transport such as cars, motorbikes and flights? By travelling with First Hull Trains where they are committed to protecting the environment, you can be sure they, and you, are helping to reduce this dreaded climate change. Use First Hull and you can help make a reverence. |
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