Eurostar is one of the most reputed names in the field of the train operations in the Europe. Eurostar operates hi-speed train services, which connects some of the major destinations of the Europe. The outstanding services and the budget friendly tickets are one of the major reasons for the increasing popularity of this train in the Europe. Eurostar has continuously gone through the phase of development to provide the best services to the passengers and in present it is one of the most preferred traveling modes for the passengers who are making journey from UK to other various destinations of the Europe.
Following are some of the frequently asked questions related to this train operator:-
Where does Eurostar go?
Eurostar connects London to Paris or Brussels. During to the journey the train may stop at Lille, Ashford and Calais. The journey from London to Paris or Brussels will take around 2.5 hours. It had joined it hands with some of the major train operating companies of the Europe to provide the convenient travelling option to the passengers making the journey to the destinations which are not served by it.
From where can I get Eurostar tickets?
If you are planning for the journey with this train then you can get your tickets with the help of online booking. You can also buy Eurostar Flexi Vouchers directly to make your journey more convenient. You can also collect your tickets from the Eurostar self service ticket machines on the day of your journey but it is advisable for you to book well in advance in order to save money as buying tickets on the day of journey can cost you little more.
How to find about the ticket prices?
You can easily find out the ticket prices available for you while booking online but if you are facing any kind of difficulty there then you can call the contact center of the Eurostar on 08432 186186 for any type of query related to the prices of the tickets. You can get the complete information about the fares available on the different services from contact center.
How to get the best ticket prices?
If you are willing to make journey with Eurostar then you can book your tickets up to 84 days advance to the day of departure. You can avail the best fares if you are going to book in as advance as possible. The low fares are available on the train operating on Saturdays after midday and midweek arrivals into London between 11 am to 3 pm.
In which way I will receive my ticket?
You will receive an email if you are booking with the help of online booking which will provide you two reference codes; you can use one of those codes to collect your national rail ticket at participating national rail station from self services ticket machine. The second code which you are going to receive will help you to get your ticket from e ticketing machines placed at St Pancras International station. However if you are going to book your tickets with the help of the Eurostar contact center then you will receive your ticket by mail.
Where to contact in case I want to change my ticket before travel?
If you are willing to change your ticket before travel then you can call on08732 186 and a member of the team of contact center. They will help you to re schedule your tickets and provide you full assistance in the process.
What the arrangements for the wheelchair users?
There are proper facilities for the wheelchair users on the board of the Eurostar trains. The assistance is provided to the wheelchair user while boarding and alighting the train on all the services operated by this operator.
When I can make my journey?
If you are willing to make your journey with the help of the Eurostar then you can make your journey on any day of the year except Christmas day as Eurostar do not operate any service on that day.
What document do I need to make my journey with Eurostar?
If you are traveling with Eurostar which operates inter country services connecting various major countries of the Europe you are required to have your ticket and passport. In some cases such as the journey from EU to UK you are required to have one extra document called landing card which you are required to fill at Eurostar check in area.